USW Bidding Period: 09/06/2025 - 09/10/2025

Join Cleveland Clinic Akron General where we have been providing world-class care to the community for over 100 years. At Akron General, you will work and learn from some of the best caregivers, provide and receive multitudes of support and appreciation, and create the steppingstones toward a rewarding career with one of the world's most respected healthcare organizations. We strive for patient-centered care and comfort, and we are committed to serving the community and treating our patients as family.

Akron General’s 24-bed 4800 Surgical Intensive Care (SICU) and Medical Intensive Care (MICU) Unit provides comprehensive critical medical support to diverse populations. As a Health Unit Clerk on this team, you will greet newly admitted and transferred patients, helping facilitate a healing and supportive environment. You will coordinate communication between visitors, families and healthcare staff to enhance unit functioning and organization. In this role, you can also explore professional development opportunities to further develop your skills, advance to higher positions or seek additional education.

A caregiver in this position works evenings from 3:00PM – 11:30PM, including every other weekend and 3 holidays per year.

A caregiver who excels in this role will:

• Perform administrative and clerical duties.

• Conduct an in-person greeting and welcome newly admitted and transferred patients to the unit.

• Respond to patient call lights in a manner that expedites appropriate follow through as needed.

• Make rounds on patients throughout their hospital stay.

• Communicate with and facilitate communication between patients, families, other departments and healthcare team members regarding patient care.

• Assist with processing patient admissions, transfers and discharges.

• Provide concierge service to assist patients and families with wayfinding and directing them to available resources.

• Assemble and maintain patient medical records and other documents related to patient care.

• Troubleshoot equipment.

• Respond to patient call lights.

• Keep nursing stations clean and organized.

• Complete mandatory education and training.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma or GED

• One year of experience in a customer service-related role

• Prior job experience with typing or computer training or equivalent coursework

Preferred qualifications for the ideal future caregiver include:

• Microsoft Office experience

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/