Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will work alongside a dedicated team of caregivers, receive endless support and appreciation, and build a rewarding career.

Cleveland Clinic has one of the most distinguished otolaryngology medical centers in the country and is known for itsexpertiseand care in the field of ear,noseand throat (ENT).From issues with voice, earaches and sinus congestion to vertigo and sleep apnea, Cleveland Clinic’s comprehensive otolaryngology team works collaboratively to provide exceptional patient care.As a Medical Assistant on this team, you will play a vital role in creating a welcoming and supportive environment for patients, families, and visitors.You’llwork collaboratively with fellow staff to support medication management, patient monitoring, and a variety of administrative and clinical tasks.This position offersa unique opportunity to broaden their clinical experience by engaging in a wide range of responsibilities across patient care, compliance, and coordination with interdisciplinary teams.

This role will also consider an Outpatient Clinical Care Assistant (OCCA). As an Outpatient Clinical Care Assistant, you will provide care to diverse populations of patients under the supervision of a physician or nurse. An Outpatient Clinical Care Assistant in this role is familiar with performing health screenings, collecting specimens, updating health records, keeping medical supplies stocked,maintainingexamination areas, and monitoring, recording, and communicating patients’ conditions. Outpatient Clinical Care Assistants also perform administrative duties, such as appointment scheduling and patient registration, which offer a unique learning opportunity to expand your skillset.

This role will also consider a Licensed Practice Nurse (LPN). As an LPN, you willassistfellow caregivers in providing exceptional, top-quality care to a diverse patient population. In this role, you can make a lasting difference in the lives of patients, all while enhancing your nursing skills through hands-on experience andnumerouseducational resources offered within the Cleveland Clinic system.

A caregiver in this role will work 8:00am to 5:00pm with rotating evenings and weekends.

A caregiver who excels in this role will:

• Assistwith performing screenings and treatments by gathering and updating information related to health maintenance,identifyingmedication changes, updating allergy information, collecting specimens, performingtestsand documenting patient care.
• Monitor and communicate changes in patient condition.
• Maintain equipment, medicalsuppliesand examination areas.
• Perform administrative/clerical duties, such as filing, reception, scheduling, dataentryand patient registration.

OR as an OCCA

• Provide or assist with patient care in an outpatient clinic under the supervision of a Registered Nurse (RN) or Licensed Independent Provider (LIP).

• Complete the rooming process, including vitals, height, weight, intake questions, documentation and reporting abnormal findings.

• Collect patient specimens, perform point of caretestingand prepare specimens for transport to the lab.

• Prepare patients for andassistwith exams,testsand procedures, such as EKG, Holter monitor application, pulse oximetry, hearing and vision screening,disinfectionand sterilization.

• Administer treatments as directed, including the application of heat or cold, simple sterile dressing changes and applying/removing casts,bracesand splints.

• Review printed instructions with patients.

• Assistwith wound care.

• Documentinthe electronic health record.

• Assistwith setting up the clinic for daily operations, in-baskets, closure of care gaps,maintainingclean and orderly work areas, and closing the clinic.

• Stock supplies and linens.

• Clean,monitorexpirationdates and restock dressing supply carts, check AED units and oxygen tanks, and empty needle boxes usingappropriate safetymeasures.

• Initiate CPR and other emergency measures.

OR as an LPN

• Provide patient care activities under the direction ofan RNand/or physician.

• Collect and documentobjectiveand subjective data and observations about patients.

• Complete nursing assessments and report all data.

• Implement the current nursing care plan, medication or treatment and communicate patients’ responses.

• Observe patients for adverse reactions to medications or treatments.

• Perform routine laboratory tests.

• Educate patients and family members.

Minimum qualifications for the ideal future caregiver include:

• Graduate from an approved medical assistingprogramOR military training as a hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1)

• Completion of a clinical externship OR extensive clinical experience
• Basic Life Support (BLS) certification through the American Heart Association (AHA)or the American Red Cross. If you do not hold this certification, you must obtain it during your new hire period

OR as an OCCA

• A high school diploma orGED

• Understanding ofhuman anatomy, basic patient careactivitiesand math

• If not already obtained, Basic Life Support (BLS) certification through the American Heart Association (AHA)or the American Red Crossisrequiredwithin the new hire period

• One year of recent healthcare experience in a hospital or ambulatory, homecare, assisted living, nursing home or long-term care setting

• Additionalformal training/education may substitute some orall ofthe required experience

OR as an LPN

• Graduate of an approved school ofPracticalNursing

• Current Ohio license as a Licensed Practice Nurse(LPN)

• Basic Life Support (BLS)Certification through the American Heart Association (AHA)

Preferred qualifications for the ideal future caregiver include:

• Medical Assisting Certification
• Successful completion of a CC externship
• One year of patient care experience
• Proficiency in the use ofan electronic medical record

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see howwe’rededicated to providing what matters most to you:https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

• Manual dexterity to operate office equipment.
• May require extended periods of standing, walking or sitting.
• Good visual acuity through normal or corrected vision.
• Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.
• Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.
• Note: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.