Job Details:

As a Software Technician at Intel, you will play a pivotal role in sustaining and improving the reliability of systems that enable factoryfloor,laboratory, and datacenter operations. You will execute OS patching, OS upgrades, and defined OS procedures while also editing,modifying, and/or debugging software productsin accordance withestablished software test plans and procedures. This role contributes directly to system availability, controlled change execution, and product quality in a secure environment. You will work on semi-routine assignments withingenerally definedparameters andutilizejudgment to resolve nonstandard problems, acting on general instructions received in work assignments.

Key Responsibilities

• Execute software patching, OS upgrades, and OS procedures by following defined playbooks (pre-checks, implementation, validation, and post-checks).
• Edit,modify, and/or debug software products in alignment with software test plans and procedures; reproduce issues and capture clear technical evidence (logs, error codes, system state).
• Support datacenter operations and associated equipment/systems, ensuring changes are implemented with minimal operational impact andin accordance withchange control.
• Provide on-site support across factory floor, lab, and datacenter environments for systemsimpactedby patching/upgrades or software changes.
• Troubleshoot and resolve nonstandard problems using structured debugging methods; escalate effectively with complete artifacts and steps taken.
• Maintain disciplined documentation: change records, work notes, test evidence, outage/maintenance reports, and shift handoffs.
• Collaborate with cross-functional stakeholders (engineering, operations, infrastructure teams) to coordinate maintenance windows,validateoutcomes, and improve procedures.

Core Competencies

• Ability to collaborate effectively within a team setting.
• Strong organizational skills, adaptability, and the ability to work on multiple assignments simultaneously

Minimum Qualifications

• U.S.Citizenshiprequired
• Ability to obtain andmaintainUS Government TS Security Clearance and SCI access
• High School diplomarequired, with 6+years of relevantormilitaryexperience
• Proficiencyin editing, debugging, andmodifyingsoftwarein accordance withtest procedures
• Familiarity with software testing methodologies and tools
• Strong attention to detail and ability toidentifyand resolve technical issues
• Perform OS patching/upgrades and sustainment support for datacenter and operational systems, following defined procedures and validation steps

Preferred Qualifications

• Active US Government TS/SCISecurity Clearance
• Associate degreeor higherwithrelevant experience